After more than 20 years of working with blue chip Southern African organisations, including private, public and state owned enterprises, FranklinCovey has identified four basic outcomes of greatness.

While many organisations show evidence of one or more of these outcomes, all of them are needed. Lacking even one of them, an organisation’s ability to grow and flourish is drastically diminished.

1. Sustained Superior Performance
2. Intensely Loyal Customers
3. Engaged Employees
4. Distinctive Contribution